INTERNAL QUALITY ASSURANCE SYSTEM 2.0 PROCESSES
PROCESS MAP
Strategic Processes
UPM Rectory
Center
- Preparation and revision of the annual quality plan - PR/ES/001
- Management of Degrees - PR/ES/002
- Monitoring of Degrees - PR/ES/003
- Publication of information - PR/ES/004
- PR Monitoring of PhD Programs - (PR/ES/007)*
* Pending approval by the School Board
Key Processes
UPM Rectory
Center
- Coordination of the teaching - PR/CL/001
- Student orientation and support - PR/CL/002
- Business Placements - PR/CL/003
- Student Exchange - outgoing - PR/CL/004
- Student Exchange - incoming - PR/CL/005
- Occupational guidance and insertion - PR/CL/006
- PR Access of PhD Student - (PR/CL/010)*
- PR Admission of PhD Students - (PR/CL/011)*
- PR Monitoring of PhD Students - (PR/CL/012)*
- PR Guidance and Support for PhD Students - (PR/CL/013)*
- PR Procedures for the Defense of the Doctoral Thesis - (PR/CL/014)*
- PR Management of grants for Doctoral Researchers - (PR/CL/015)*
* Pending approval by the School Board
Support processes
UPM Rectory
Center
- Management of PDI - PR/SO/001
- Management of the PAS - PR/SO/002
- Management of service provision - PR/SO/003
- Management of resource materials - PR/SO/004
- Measuring satisfaction and identifying needs - PR/SO/005
- Management of complaints, suggestions and congratulations - PR/SO/006